BrewGuide Support
Need help with BrewGuide? Browse the FAQs and troubleshooting tips below, or reach out to us directly.
Frequently Asked Questions
Which drippers are supported?
BrewGuide includes optimized recipes for Hario V60, Kalita Wave, Chemex, Origami, Fellow Stagg and Melitta drippers, plus support for custom drippers.
Does it work offline?
Yes, all features, including video guides and your saved profiles, work completely without an internet connection.
What equipment do I need to get started?
You need a dripper (like a V60 or Kalita Wave), paper filters, a gooseneck kettle (recommended for control), a scale and a grinder. BrewGuide handles the timer for you.
What water temperature should I use?
Light roasts brew best at higher temperatures (93-99°C / 200-210°F) because they need more heat to extract fully. Dark roasts prefer cooler water (85-90°C / 185-195°F) to avoid bitterness. When in doubt, aim for around 90-93°C.
What is blooming and why does it matter?
Blooming is the initial pour where you wet the grounds with a small amount of water and let them rest for 30-60 seconds. Freshly roasted beans release carbon dioxide that blocks even extraction. Blooming lets that gas escape first, so the main pour saturates the grounds evenly and produces a more balanced cup.
Why does grind size matter so much?
Grind size controls how fast water flows through the coffee bed. Finer grounds slow the flow and increase extraction; coarser grounds let water pass through faster. If your coffee is bitter, grind coarser. If it tastes sour or thin, grind finer.
My coffee tastes bitter. What went wrong?
Bitterness usually means over-extraction. The most common causes are grinding too fine, water that is too hot or a brew time that ran too long. Try grinding coarser first, then lower the water temperature if bitterness persists. For dark roasts, aim for 85-90°C rather than a full boil.
My coffee tastes sour or weak. What should I fix?
Sourness points to under-extraction: the water moved through the grounds too quickly. Grind finer to slow the flow, use slightly hotter water and make sure the bloom fully wets all the grounds before you start the main pour.
The water is draining really slowly and the coffee tastes bitter. How do I fix it?
A slow drawdown usually means the grind is too fine or your grinder is producing a lot of fine dust that clogs the filter. Grind coarser and pour more gently. If the problem continues, sifting your grounds before brewing or upgrading to a burr grinder will make a significant difference.
Should I rinse the paper filter before brewing?
Yes. Running hot water through the filter before adding coffee removes the papery taste that would otherwise end up in your cup and it preheats the dripper so the brew temperature stays stable. Always discard the rinse water before adding your grounds.
What is the difference between a V60 and a Kalita Wave?
The V60 has a single large hole and a conical shape, which drains fast and rewards precise pouring technique. The Kalita Wave has a flat bottom with three small holes that slow the drawdown and forgive minor pouring inconsistencies, making it friendlier for beginners. V60 tends to produce a brighter, more complex cup; Kalita Wave produces a smoother, fuller-bodied result.
Troubleshooting
Timer froze mid-brew
Force-close the app by swiping it away in the App Switcher, then reopen it. The timer will not resume a paused brew, so restart the current step. If freezing happens repeatedly, restart your iPhone.
No sound or haptic feedback during the brew
Check that your iPhone is not on silent mode. Then open Settings inside BrewGuide and confirm that Sound Effects and Haptic Feedback are both enabled.
A custom profile disappeared after an iOS update
Profiles are stored locally using SwiftData and should survive updates. If a profile is missing, check whether you had iCloud Backup enabled — it can be restored from a recent backup.
App crashes on launch
Make sure you are running iOS 17.0 or later. Delete the app and reinstall it from the App Store. Your profiles are backed up in iCloud and will restore automatically.
Still need help?
If you can't find the answer you're looking for, please email us and we'll get back to you as soon as possible.